Legal

Return Policy

Last updated April 12, 2026

Thank you for your purchase. If you are not completely satisfied, you may request a return in line with the policy below.

Returns

Returns must be initiated within seven (7) days of purchase. Items must be new and unused with original tags and labels.

Return Process

To request a return, emailnonso@hedwig.riftlabs.xyzto receive an RMA number before shipping.

Return address

Rift Labs

Attn: Returns

No 10b press lane achara layout enugu

Enugu, Enugu 400105, Nigeria

Refunds

After we receive and inspect your return, processing may take up to seven (7) days. Refunds may take one to two billing cycles to appear, depending on your payment provider.

Exceptions

For defective or damaged items, contact support to arrange a refund or exchange.

Questions

If you have any questions about this policy, contactnonso@hedwig.riftlabs.xyz.